Frequently Asked Home Plumbing Questions

  • Does Gorjanc Home Services offer plumbing services in Cleveland, Ohio, and surrounding cities?

    Yes. Gorjanc Home Services is a licensed, family-owned plumbing contractor serving Cleveland and the surrounding Northeast Ohio suburbs, in addition to HVAC and electrical services. 

    Gorjanc holds Ohio plumbing and hydronics license #HV PL HY 26621 and has been serving area homeowners since 1963.

  • What plumbing services does Gorjanc offer?

    Gorjanc provides full residential plumbing services, including gas water heater repair and tankless water heater installation and repair, HALO water filtration and purification systems, sump pump installation, toilet tune-up and replacement, and well services. As a full-service home contractor, Gorjanc can also handle related HVAC and electrical work under one company.

  • What areas does Gorjanc's plumbing service cover?

    Gorjanc's plumbing team serves Cleveland and dozens of surrounding communities, including Avon, Avon Lake, Bay Village, Beachwood, Brecksville, Brunswick, Lakewood, Mentor, North Olmsted, North Ridgeville, Rocky River, Shaker Heights, Solon, Strongsville, Westlake, and more, from its Highland Heights and Middleburg Heights, Ohio locations.

  • Does Gorjanc offer emergency plumbing service?

    Yes. Gorjanc treats plumbing emergencies – such as leaking water heaters, burst pipes, or failed sump pumps – as a top priority and works to get a rapid-response technician to your home quickly during business hours. Call or text (216) 545-1776 for emergency plumbing service.

  • How long do water heaters typically last?

    A traditional tank water heater typically lasts 8–12 years, while a tankless water heater can last 15–20 years with proper maintenance. Factors like water hardness, usage, and whether the unit has been regularly flushed and serviced all affect lifespan. Gorjanc offers free estimates, and can inspect your current water heater to advise whether repair or replacement makes more sense.

  • What's the difference between a tankless and a traditional water heater?

    A traditional water heater stores and continuously heats a tank of water, while a tankless water heater heats water on demand as it flows through the unit, only using energy when hot water is actually needed. Tankless systems are typically more energy-efficient and take up less space, but usually cost more upfront than a traditional tank model. Gorjanc installs and services both gas and tankless water heaters.

  • How much does it cost to install a tankless water heater?

    Tankless water heater installation costs depend on the unit's capacity, whether existing gas lines or venting need modification, and your home's hot water demands. Gorjanc offers water heater promotions and financing through Wells Fargo (with approved credit) to help offset upfront costs. A free in-home estimate gives the most accurate pricing for your home.

  • Why does my water heater leak or make noise?

    A leaking water heater is often a sign of internal tank corrosion, a failing pressure relief valve, or loose fittings, and typically means the unit needs repair or replacement soon. Popping or rumbling noises usually point to sediment buildup at the bottom of the tank, which reduces efficiency and can shorten the unit's lifespan. Either issue should be evaluated by a licensed plumber promptly to avoid water damage.

  • How often should a water heater be flushed or maintained?

    Most manufacturers recommend flushing a tank water heater once a year to remove sediment buildup, which improves efficiency and extends the unit's life. Tankless water heaters also benefit from an annual descaling/tune-up, especially in areas with hard water. Gorjanc offers tankless tune-up service to keep these systems running efficiently.

  • Do I need a water filtration or purification system in Cleveland, Ohio?

    Whether you need water filtration depends on your water source and any specific concerns – such as hard water, chlorine taste/odor, sediment, or well water contaminants. A whole-home filtration or purification system can address these issues at the source rather than relying on pitcher filters. Gorjanc can test your water and recommend the right filtration or purification setup for your home.

  • What's the difference between water filtration and water purification?

    Water filtration typically removes larger particles, sediment, chlorine, and odors, improving taste and water quality for everyday use. Water purification goes further, targeting smaller contaminants like bacteria, viruses, or dissolved minerals depending on the system. Many homes benefit from a combined approach, and Gorjanc can help determine the right level of treatment for your water.

  • Do I need a sump pump, and how do I know if mine is failing?

    A sump pump is essential for homes with a basement or crawl space prone to water intrusion, helping prevent flooding and water damage. Warning signs of a failing sump pump include unusual noises, the pump running constantly or not at all, visible rust, or water pooling near the pit despite the pump appearing to run. Gorjanc installs and services sump pump systems to help protect Cleveland-area basements from seasonal flooding.

  • How often should a sump pump be inspected or replaced?

    Most sump pumps should be inspected at least once a year, ideally before spring rains or snowmelt season in Northeast Ohio, and typically need replacement every 7–10 years depending on usage and water table conditions. Regular testing – pouring water into the pit to confirm the pump activates – can catch failures before they cause basement flooding. If you're unsure of your sump pump's age or condition, contact Gorjanc Home Services for a $99 plumbing inspection.

  • How do I know if I need a toilet repair or full replacement?

    Frequent clogs, constant running, rocking on the floor, hairline cracks in the tank or bowl, or rising water bills can all signal it's time for toilet repair or replacement. Older toilets (pre-1994) also use significantly more water per flush than newer models, so replacement can pay off through water savings. Gorjanc's toilet tune-up service can diagnose minor issues or recommend replacement if the unit is beyond repair. Check the promo section of the website for money-saving coupons.

  • What's included in a plumbing tune-up or inspection?

    A plumbing inspection generally includes checking for leaks, testing water pressure, inspecting the water heater, sump pump, and visible pipe fittings, and notifying the homeowner of any fixtures requiring service. Routine inspections help catch small leaks or failing components before they turn into costly water damage and repairs. Gorjanc offers home service maintenance plans that include annual plumbing and electrical inspections, along with HVAC maintenance, for added convenience.

  • Does Gorjanc offer financing for plumbing repairs or installations?

    Yes. Gorjanc offers financing with approved credit for plumbing repairs or installations through Wells Fargo Bank, N.A. (an Equal Housing Lender) for plumbing installations such as water heaters, filtration systems, and sump pumps. Homeowners can pre-qualify online before scheduling service, and Gorjanc also runs periodic plumbing offers and water heater promotions.