Residential HVAC Frequently Asked QuestionsEmpty heading

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  • Who is Gorjanc Home Services and how long have they been in business?

    Gorjanc Home Services is a family-owned, independent HVAC, plumbing, and electrical contractor serving Northeast Ohio since 1963 ‚ with over 60 years of experience. 

    The company operates two locations, in Highland Heights and Middleburg Heights, Ohio, and has built a reputation on honest pricing, on-time service, and not overselling customers equipment or repairs they don’t need.

  • Is Gorjanc Home Services licensed and insured in Ohio?

    Yes. Gorjanc holds Ohio HVAC, plumbing, and hydronics license #HV PL HY 26621, and Ohio electrical license #EL 51497. All technicians are background-checked, insured, trained, and NATE-Certified to local and state code requirements for HVAC, plumbing, and electrical work.

  • What areas does Gorjanc Home Services serve in Northeast Ohio?

    Gorjanc serves Cleveland and the surrounding suburbs, including Avon, Avon Lake, Bay Village, Beachwood, Brecksville, Brunswick, Lakewood, Mentor, North Olmsted, Parma, Rocky River, Shaker Heights, Solon, Strongsville, Westlake, and dozens of other Northeast Ohio communities. 

    Gorjanc operates from two locations ‚ Highland Heights (East Side of Cleveland) and Middleburg Heights (West Side of Cleveland) ‚ to cover the greater Cleveland metro area.

  • Is Gorjanc a family-owned or local company, or part of a national chain?

    Gorjanc is a Certified Local Home Service company, and certified Locally Owned and Independently Operated‚ not a national franchise, roll-up, or private-equity owned. The company has been a fixture in the Northeast Ohio community since 1963, and that local, family-owned structure is part of why customers see the same trusted name call after call.

  • What is Gorjanc's "No Surprise Guarantee"?

    Gorjanc's No Surprise Guarantee means the price quoted is the price you pay ‚ even if the job ends up requiring more time or materials than originally estimated. Customers get an upfront, written quote before any work begins, so there’s no unexpected bill at the end of a repair or installation.

  • Are Gorjanc technicians NATE-certified?

    Yes. Gorjanc employs NATE-certified technicians ‚ a North American Technician Excellence credential that verifies a technician has passed rigorous, industry-recognized testing on HVAC installation and service. NATE certification is widely considered one of the most reliable indicators of a qualified HVAC technician.
  • What do customers say about Gorjanc Home Services?

    Gorjanc has earned more than 3,000 five-star Google reviews and is an accredited business with the Better Business Bureau (BBB). The company has also won Angi's Super Service Award 11 times, an honor reserved for contractors who consistently deliver high-quality service, professionalism, and customer satisfaction year after year.

  • Why You Shouldn't Buy an Oversized HVAC Inverter System

    Oversizing an inverter HVAC system can actually make your home less comfortable, less efficient, and harder on the equipment, even though it sounds like “bigger is better.”​

    What You Need to Know about HVAC Inverter Systems

    • Inverter systems are designed to carefully ramp heating and cooling up and down to match your home’s needs and comfort level.​
    • An oversized inverter HVAC system cannot operate in its “sweet spot,” affecting comfort, humidity control, and equipment life.​

    1. An oversized inverter HVAC system affects airflow and equipment

    • Many homes have ductwork that’s too restrictive, limiting airflow. Oversizing can push pressure even higher and reduce airflow.​ An oversized inverter HVAC system requires more airflow through your ducts. 
    • Insufficient airflow and elevated pressure can lead to issues such as frozen coils, strained blower motors, compressor damage, and cracked heat exchangers.​

    2. How an oversized inverter HVAC system affects humidity and comfort

    • Home comfort is not just about temperature. To dehumidify the house, the HVAC system also must run long enough and at the right speed to pull moisture out of the air.​
    • An oversized inverter may end up relying on “dehumidification modes” that overcool the coil and burn more energy, meaning you might pay for a high-efficiency unit that effectively runs at a lower efficiency than its rating.​

    3. Why load matching and run time matter with an inverter HVAC system

    • The ideal inverter spends its time smoothly adjusting across its full speed range to match your home’s actual heating and cooling load throughout the seasons.​
    • When the unit is too large, it rarely needs to speed up fully, so it spends more time cycling in special “oil return” modes and moderate speeds, which is like driving a car in stop‑and‑go traffic instead of cruising on the highway.​

    4. What this means for sizing your inverter HVAC system

    • Weather data shows that the hottest design days are rare, so sizing a system “extra big just in case” usually creates more problems than it solves.​
    • The most comfortable and efficient setup is an appropriately sized inverter system paired with checked and adjusted ductwork and airflow, not simply a larger unit.
  • How much does HVAC repair cost in Cleveland, Ohio?

    HVAC repair costs vary depending on the issue, the age and brand of the equipment, and whether parts are still under warranty . Simple repairs (capacitors, thermostats, minor part swaps) often run lower, while more extensive repairs (compressors, heat exchangers, control boards) cost more. Gorjanc provides free, no-surprise estimates before any work begins, so Cleveland-area homeowners know the exact cost upfront. Request an estimate by calling (216) 545-1776.
  • How often should I get a furnace tune-up?

    Most HVAC manufacturers and technicians recommend a furnace tune-up once a year, ideally in late summer or early fall, before cold weather hits Northeast Ohio. Annual tune-ups catch small issues before they become costly breakdowns, keep the system running efficiently, and help maintain manufacturer warranties. Gorjanc offers a $169 furnace tune-up and money-saving home maintenance membership plans that bundle annual heating and cooling check-ups.

  • What's the difference between a heat pump and a furnace, and which is better for Ohio winters?

    A furnace generates heat by burning natural gas. A heat pump transfers existing heat from the outside air into your home and can also reverse to cool it in summer. Modern heat pumps perform well in Ohio's climate and offer strong energy efficiency, but many Northeast Ohio homeowners pair a heat pump with a high-efficiency gas furnace (a "dual fuel" system) for backup heat during the coldest stretches of winter. Gorjanc can measure your home using our advanced LIDAR scanning technology and recommend the right system options for your budget.
  • How much does it cost to install a new furnace or AC system?

    Installation costs depend on the size of your home, the efficiency rating of the equipment, and any ductwork or electrical modifications needed. Gorjanc offers financing options (with approved credit through Wells Fargo), including new furnace installations starting around $100/month, plus instant rebates on qualifying equipment (when available). A free in-home estimate is the most accurate way to get pricing for your home. You can also request an instant online estimate using our HVAC Cost Calculator.

  • What is an Inverter HVAC System?

    An inverter HVAC system uses a variable-speed compressor that speeds up and slows down rather than turning on and off. This lets it closely match the heating or cooling your home actually needs at any given moment.​

    Simple HVAC inverter system definition

    • An inverter system is a smart heat pump or air conditioner that can run at many different speeds, rather than only “full blast” or “off.”​
    • An inverter system continuously adjusts its output to keep your home at a steady temperature with fewer temperature swings and less noise.​

    How an Inverter HVAC system works in your home

    • Traditional HVAC systems hit the set temperature, shut off, then restart later, which uses more energy and can feel like hot-cold-hot-cold.​
    • An inverter HVAC system ramps up when your home is far from the setpoint, then slows down and cruises to maintain it, similar to cruise control in a car.​

    Inverter HVAC System Benefits

    • More even temperature and often better humidity control because the system runs longer at low speed instead of short, hard bursts.​
    • Lower energy use and quieter operation in many homes, since the compressor is not constantly starting and stopping at full power.​

  • What does a $169 AC or furnace tune-up include?

    Gorjanc's $169 AC tune-up or $169 furnace tune-up includes a full system inspection and cleaning, checking electrical connections, thermostat calibration, airflow, and key components to catch small problems early and keep the system running at peak efficiency. AC tune-ups include checking refrigerant levels, checking the outside AC condenser, and measuring voltage in the capacitors. A tune-up is a preventive service designed to extend equipment life and avoid mid-season breakdowns.

  • Why is my furnace blowing cold air?

    A furnace blowing cold air is often caused by a dirty air filter restricting airflow, a thermostat set to "fan" instead of "heat" or "auto," a pilot light or ignition issue, or a furnace that's overheated and shut down as a safety measure. Some causes are simple DIY fixes (like replacing a filter); others, like cracked heat exchangers, like ignition or limit switch problems‚ need a licensed HVAC technician. If the issue persists, Gorjanc offers same-day diagnostic service across Northeast Ohio.

  • How long do furnaces and air conditioners typically last?

    A well-maintained furnace typically lasts 15-20 years, and a residential air conditioner typically lasts 12-15 years. Lifespan depends heavily on how consistently the system is serviced. Annual tune-ups, clean filters, and prompt repairs all extend equipment life, while neglected systems tend to fail earlier and run less efficiently in the meantime.

  • Do I need duct cleaning, and how often?

    Duct cleaning is recommended if you notice excess dust, allergy symptoms that worsen indoors, signs of pest or rodent activity in ducts, visible mold, or if it's simply been several years since the last cleaning (or never). Most homes benefit from duct cleaning every 2-3 years, though homes with pets, smokers, allergy sufferers, or recent renovation work may need it more often. Gorjanc's Premium Air Quality package offers professional duct cleaning, dryer vent cleaning, and sanitizing to improve indoor air quality and HVAC efficiency.

  • What's a mini-split system, and is it a good option for homes without ductwork?

    A ductless mini-split system delivers heating and cooling without traditional ductwork, using a small outdoor unit connected to one or more indoor wall- or ceiling-mounted units. Mini-splits are a strong option for room additions, older homes without ducts, garages, or for adding zoned comfort control to specific rooms. Gorjanc installs ductless mini-split systems for both heating and cooling throughout Northeast Ohio.

  • Can I get AC if my home has a boiler instead of a furnace?

    Yes. Homes heated by a boiler (hydronic heat) don't have the ductwork a central AC system needs, but there are still effective cooling options‚ including ductless mini-splits and other AC solutions designed specifically for boiler-heated homes. Gorjanc specializes in adding cooling to boiler-heated homes, which are common in older Cleveland-area housing stock.

  • How much does it cost to convert from oil or propane to natural gas heating?

    Conversion costs depend on whether natural gas service already runs to your home, the distance from the street to your mechanical room, and the new equipment selected. Many Northeast Ohio homeowners convert to natural gas because it typically costs less per BTU than oil or propane and requires less on-site fuel storage and delivery. Gorjanc evaluates each home individually and provides a clear, upfront quote for natural gas conversion.

  • What plumbing services does Gorjanc offer besides HVAC?

    In addition to heating, cooling, and electrical work, Gorjanc provides full residential plumbing services: gas water heater and Navien tankless water heater installation/repair, water filtration and purification systems, sump pump installation, and toilet tune-ups and replacement, well service, drain cleaning, and more. As a true full-service home services contractor, Gorjanc can handle HVAC, plumbing, and electrical needs under one company rather than requiring separate contractors.

  • Does Gorjanc offer financing for new HVAC systems or emergency repairs?

    Yes. Gorjanc offers financing with approved credit through Wells Fargo Bank, N.A.(an Equal Housing Lender), covering new HVAC equipment, water heaters, and other home improvement installations. Options include new furnace installation, starting around $100/month. Homeowners can pre-qualify online before scheduling service.